Safe Schools Helpline

Safe Schools Helpline

Safe Schools Helpline

West Virginia Safe Schools Helpline

Help keep our schools safe. Call:


How does the helpline work?
A 24-hour, toll-free number has been assigned for all of West Virginia -- the same number for ALL schools. It can be reached from in state and from outside the state. When you call this number, you will be talking to an actual person -- not a recording. You will be reminded by this operator not to give any information which might identify you. This keeps your identity confidential.

What information should be reported?
You should report any information that could have a negative impact on students, school staff or school property. Here are some examples:

  • Violence
  • Weapons
  • Threats
  • Thefts or property damage
  • Drug or alcohol abuse
  • Sexual harassment

These acts are threats to your safety and should be reported.

Who can call the Safe Schools Helpline?
This helpline is here to help you:

  • Students
  • Teachers
  • School staff
  • Parents
  • Administrators
  • Community members

Remember, what affects your school, affects you and your community.

What happens to my call -- how will I know if or when action has been taken?
When you call the helpline, you will be issued a number (again, your name need not be given) that the operator enters along with the information you give.
If, after three school days, you call the toll-free helpline number again, you will be given a status report of action taken from your information. Remember, you'll only need to report your number, not your name.

What we need to know when you call:

  • What you are reporting? (complaint, problem, suggestion)
  • What time did or when will the incident occur?
  • At which school did/will this take place?
  • Who is the suspect?
  • What school does the suspect attend?
  • A description of the incident in the order it took/or will take place
  • How can we get in touch with you? (OPTIONAL)


Operated by:
West Virginia Division of Homeland Security and Emergency Management
1900 Kanawha Blvd., East, Bldg. 1, Room EB-80
Charleston, WV 25305
Phone : (304) 558-5380
Fax : (304) 558-8902